COOKIE POLICY

1. WHAT ARE AND WHAT ARE COOKIES/NAVIGATION DATA NOT?

 

Cookies/browsing data are small information files or text fragments sent by a Portal or Technology Application owned by Clouxter SAS or any of its controlled companies or that are under the same level of control (hereinafter Clouxter Portals and Apps) and stored on the user’s browser or device. Through cookies, the Portals remember information about the visit of users, which allows to provide a better and safer browsing experience in it. Cookies are associated with both anonymous users, that is, those who visit the Portals without identifying or registering, as well as those who do.

On the other hand, cookies are not a virus or any other type of malicious program that can damage users’ devices. In addition, cookies cannot erase or read information from users’ computer or device.

 

2. HOW DO YOU GET CLOUXTER COOKIES?

 

Cookies are created and/or updated on the user’s computer or device automatically, when the user accesses a CLOUXTER Portal, which allows CLOUXTER or the third parties who contract, track the user’s cookies and therefore information that these cookies contain or obtain from the user. It is important to clarify that cookies are only read by the website that created them.

 

3 WHAT KIND OF COOKIES DOES CLOUXTER USE AND WHAT DO YOU USE THEM FOR?

 

1. Essential Cookies.

These cookies are essential for the use of the Portal, in the sense of facilitating the registration process on the same, as well as allowing users a faster and more secure access to the selected services within the Portal. Without these cookies, CLOUXTER may not be able to offer users certain services within the Portal and it may not function normally.

2. Functional Cookies.

By using functional cookies, it is possible for CLOUXTER or the third party that it hires, to customize the services offered on the Portal, providing each user with information that is or may be of interest, in view of the use that it makes of the services and the specific pages you visit within the Portal. Through these cookies, CLOUXTER or the third parties you contract, they will be able to offer users a better experience and better performance in navigation within the Portal.

3. Advertising Cookies.

CLOUXTER or the third party that contracts, through the use of these cookies, may provide the user with advertising that he/she believes may be of interest to him/her, depending on the preferences and behaviors that the user has or has had within the network of Portals of CLOUXTER . Through these cookies, you can optimize the advertising that the user sees on the Portal. Advertising cookies may be delivered to CLOUXTER advertisers, so that they are used by cloistered for their marketing and advertising campaigns.

4. Analysis or Performance Cookies.

Through analysis or performance cookies, CLOUXTER or the third party that contracts, you can carry out different analyses and studies of the information collected, in order to improve the products and services that CLOUXTER offers to users.

CLOUXTER and the third parties with which it contracts services for the use of cookies, are the only ones that will be able to access the information stored in the cookies that have been installed inside the user’s computer. The information stored in cookies cannot be read by other users, nor will they be able to access it.

 

4 CAN I DISABLE CLOUXTER’S INSTALLATION AND USE OF COOKIES ?

 

The user can disable both the installation of cookies and the use of them by CLOUXTER . To disable the installation and use of cookies the user must perform the procedure by browser as follows:

• Internet Explorer: Tools – Internet Options – Privacy – Settings.

For more information, you can consult Microsoft Support or Browser Help

• Firefox: Tools Options – Privacy – History – Custom Settings.

For more information, you can consult Mozilla Support or browser Help.

• Chrome: Settings – Show advanced options – Privacy – Content settings. For more information, you can consult Google Support or browser Help.

• Safari: Preferences – Security.

For more information, you can consult Apple Support or browser Help.

The opt-out systems listed above may result in a “reject” cookie being installed on your computer for your opt-out choice to work.

In addition, there are other third-party tools, available online, that allow users to detect cookies on each website they visit and manage their deactivation, for example:

• Ghostery:
http://www.ghostery.com/faq

• Vanilla Cookie Manager
https://chrome.google.com/webstore/detail/vanilla-cookie-manager/

 

5 WHAT HAPPENS IF COOKIES ARE DISABLED?

 

If you disable the installation or use of cookies for the Portals, you may lose or affect some features of the site, such as:

1. Being able to access the Portals without the need to indicate your user name and password on each occasion, this will save you time and allow you to use functionalities such as newsletters, alerts, saved news, among others.

2. Posting comments within the Portals.

3. Access to unrestricted content within the Portals.

4. Security in the use of the information entered in the Portals.

5. Rapid use of any service within the Portals.

 

6. DOES CLOUXTER SHARE THE INFORMATION OBTAINED THROUGH COOKIES WITH THIRD PARTIES?

 

CLOUXTER may share information obtained through cookies with third parties or third parties (allies, customers, suppliers or companies linked to CLOUXTER ), in order to improve usability and services to the user. Likewise, the information that is received through cookies will be used by CLOUXTER and the previous third parties, for the purposes described in this document, those indicated in our Privacy Policy (PrivacyPolicy) , and any of its updates.

 

7. WHERE IS THE INFORMATION OBTAINED THROUGH COOKIES STORED?

 

CLOUXTER may contract third parties in charge of storing and obtaining the information through cookies, or that include cookies within the CLOUXTER portals, people that may be located within Colombia or abroad. Likewise, CLOUXTER may provide to third parties the information obtained from cookies to create user profiles, offer personalized campaigns, without the above, involving delivery of personal information.

We invite you to review the privacy policies of third parties contracted by CLOUXTER, for the purposes of this Policy, which can be consulted in (PrivacyPolicy).

The information obtained through these cookies, referring to the user’s equipment, may be combined with your personal data only if you are registered on a CLOUXTER Portal.

 

8. WHAT SHOULD I HAVE IN ACCOUNT ABOUT THE POLICY OF USE OF COOKIES AND WHERE CAN I CONTACT IN CASE OF DOUBTS?

 

This Policy contains the necessary information that must be known to any user of the Portals about the use of cookies made by CLOUXTER or the third parties that it contracts. CLOUXTER may modify this document at any time and without prior notice to keep them current and up-to-date. Therefore, we recommend that users review the date of preparation or update of the same, which is established at the end of this document.

In case of doubts or concerns about the use of cookies or any of the points detailed in this Policy, please write to the following email: soporte@clouxter.com